Order Cancellation

At Fleur de Soie, we understand that circumstances may arise where you need to cancel your order. We strive to provide you with the best shopping experience possible, which is why we offer a cancellation window of 24 hours from the time of purchase.

If you wish to cancel your order within this timeframe, please contact our customer support team immediately with your order details. We'll be happy to assist you in canceling the order and processing a refund if applicable.

It's important to note that once your order has been shipped, cancellation requests cannot be accommodated. We work diligently to fulfill orders promptly, and once they are dispatched from our warehouse, they are no longer eligible for cancellation.

We appreciate your understanding of our cancellation policy and encourage you to reach out to us with any questions or concerns you may have. Your satisfaction is our priority, and we're here to ensure your shopping experience with Fleur de Soie is nothing short of exceptional.